Clear policies for safer care navigation.
NuraRx provides an integrated technology and support experience connecting AI guidance, human coaching, care navigation, and access to independent clinician evaluation where available. Prescription eligibility is determined by licensed clinicians after review.
Privacy Policy
How NuraRx collects, uses, stores, protects, and shares personal, health-related, and SMS consent information.
Read documentTerms of Service
Terms governing treatment pathways, intake processing, care navigation, telehealth coordination, payments, and communications.
Read documentHIPAA Notice
How protected health information may be used and disclosed, and your rights regarding that information.
Read documentTelehealth Consent
Important information about telehealth, clinician review, labs, pharmacy fulfillment, electronic consent, and limitations.
Read documentRefund Policy
Treatment billing, commitment terms, payment terms, cancellations, and refund eligibility.
Read documentTreatment consents
Treatment-specific informed consent templates for GLP-1, sexual health, NAD+, and peptide pathways.
Read documentSafety & emergencies
When to call 911, urgent medication concerns, and adverse event reporting guidance.
Read document
Questions or concerns?
We believe healthcare should feel transparent and approachable. If you have questions regarding our policies, privacy practices, payment language, or platform safety, please contact our team.
NuraRx LLC
353 Lexington Avenue, 4th Floor, Suite 499
New York, NY 10016
Phone: +1 (888) 925-2201
Email: support@joinnurarx.com