Safety & emergencies

If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

For urgent medication concerns that are not emergencies, contact your NuraRx care team at support@joinnurarx.com or +1 (888) 925-2201.

NURA AI cannot assess emergencies and should not be used for acute medical situations.

To report a side effect or adverse event after starting treatment, use the Report a side effect button on your member dashboard, contact your care team through the member portal, or email support@joinnurarx.com.

See our Telehealth Consent for limitations of virtual care.